![]() SYNERGY SALON MOUNT VERNON WA FULLI called once they reopened, was told "no problem, we will put a credit on your acct for use towards any other full price service." Great. We ended up moving across country in May 2020. Scheduled service for March, canx because of onset of COVID pandemic and spa was closed. FITNESS HOLDINGS (owner of Sport and Health and OneLife Fitness)īought a couples valentine's day massage package for $225 in Feb 2020. THEY EXPIRE GIFT CERTIFICATES WITHOUT NOTICE. My mums brows look very odd after coming here and having them waxed and dyed. The hair and nails is excessively overpriced and poorly done. Only the facial and only with Josephine was good. I’ve had my hair, nails, skin, and brows attended to, as has my mum. This is a very expensive spa and they should have impeccable service.Īs for the services, only the facial is worth it. I will say I lost my temper I had left the spa and cursed on the phone but this was after even the manager was rude to me. I called to discuss with the manager and she was equally rude and not sympathetic or apologetic for the rude service I had received. Zero respect for new mothers who took the time and made the effort to schlep down to the salon to do one single thing for myself for the first time since I got pregnant! And then shamed me for even thinking I could have my sleeping son nap during my 40 minute appointment. Also you just went through the process of checking me in. I understand if I had been given a notice and then an exception just once and informed that next time I would not be able to come in, but the receptionist very rudely just said “Yeah he’s not going up there.” Where is he supposed to go? Also you helped me bring him in. Not a single person told me ever that I couldn’t bring my son with me. Mind you - they knew I had a baby and had even said they were excited to meet him. I was EXTREMELY RUDELY informed that I couldn’t bring him upstairs. I spent thousands of dollars coming here and the second I gave birth and finally was able to come back for a facial, I could only come with my (sleeping) son. ![]()
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